Meet Maple & Co., answering for a real-shaped shop.
A small Canadian apparel & home store we invented so you can see the assistant work on real data: track an order, ask about a return or check if something's in stock. It's the same engine we deploy for clients.
Try it
What it will do
A preview of the questions the assistant will handle for a shop like this. The live chat is coming soon.
Track an order
Look up an order's status, carrier and ETA after verifying the customer.
Return an item
Walk through the return window and policy, then collect the order number and hand off.
Check availability
Confirm stock and price for a product, never guessing and never inventing a discount.
The live retail assistant is being trained on Maple & Co.'s data and will be available here shortly. In the meantime, here's what it will do, and you can book a call to see it on your own catalogue.
The shop
A live order book
A sample of the order book the assistant will answer from once the demo is live.
| Order | Items | Channel | Status | ETA |
|---|---|---|---|---|
| MC-10428 | Merino sweater (M) | Online | In transit | Jul 16 |
| MC-10431 | Wool throw (×2) | Online | Preparing | Jul 17 |
| MC-10433 | Ceramic mug set | Store pickup | Ready for pickup | Today |
| MC-10440 | Linen shirt (L) | Online | Return requested | N/A |
| MC-10447 | Cushion cover (×4) | Online | Delivered | Jul 13 |
Under the hood
What you're seeing
Grounded answers
The assistant answers only from Maple & Co.'s catalogue, order book and return policy. Ask something it doesn't know and it says so.
Honest by design
It never invents a price, a stock count or a discount, never takes payment in chat, and verifies you before sharing order detail.
Bilingual
Ask in English or French and it answers in kind, for the whole shop.
This is a demonstration
Maple & Co. isn't a real company. We built it, with a realistic catalogue, order book and return policy, so you can experience the assistant on believable data before we train one on yours. Nothing here is a real order or price.
Want this answering for your shop?
We'd train the same assistant on your catalogue, orders and policies.